 |
Property Search/Home | |
About Us | |
Destination Info | |
Finder Facility | |
Advertise on YFH | |
Contact | |
Links |
| These terms and conditions
detail the agreement of temporary property rental between the "Client / Renter" and the "Property Owner". UK English Law governs this agreement |
| This agreement includes
all terms & conditions specific to the Property as detailed on the property web page below the pricing table. |
| I. Booking / Rental |
| Please contact 'Your French Holiday Ltd' English speaking regional offices to confirm availability of you chosen property. Complete and return the booking form & payment as detailed. |
| Unless otherwise stated, the rental period is from 16.00 on the day of arrival until 10.00 on the day of departure. |
| Unless otherwise stated, rental of "The Property" includes water, electricity (except in winter months as detailed), gas, linen and towels (except beach / pool). |
| The persons residing in the rental properties, during the rental period, must not alter from that stated on the booking form, nor shall it exceed the maximum number stated in the website advertisement or advised to you at the time of booking. |
| The Client and party acquire no rights whatsoever over the property excepting occupation as a holiday let for the period booked. The Client shall not sub-let the property. |
| The Client should report any breakages and / or defects in the property or its contents to the owner or 'Your French Holiday Ltd' without delay. |
| The bringing of pets onto the property is forbidden except with written permission of the owner. |
| II. Payment |
| All payments should be made in Sterling unless otherwise agreed. |
| 25% deposit due on booking. Cheques and bank transfers are required within 7 days. |
| Final balance due 10 weeks prior to arrival. Payment reminders will be issued by e-mail 10 weeks prior to arrival. |
| Total rent is payable in full on booking within 10 weeks of arrival. |
| Late payments will incur an administration charge of 25.00 GB Pounds or the cancellation of booking and loss of deposit payment. |
| For all payments made by credit or debit card the following surcharges to the advertised prices will apply to cover transaction and administration costs: 3.9% of Total Rental Cost |
| III. Security Bond |
| A security bond will be set at the time of booking (Security Bond amount is detailed on the property web page). In the case of Credit Card payments, the card will be charged for the advertised bond amount. |
| Any breakages, damage or loss caused to the property or its contents during the rental period may result in the forfeit of some or the entire security bond. |
| Notwithstanding the security bond held, the Client remains liable for the full cost of any repairs or replacements required due to accidental or negligent breakage, loss, damage or otherwise abuse of the property. |
| The Client shall leave the accommodation in the same state of cleanliness and general order in which it was found. |
| 'Your French Holiday Ltd' / the Property Owner reserve the right to retain money from the security bond, to cover additional cleaning costs should the property be left in an unacceptable condition. |
| 'Your French Holiday Ltd' / the Property Owner reserve the right to deduct supplementary charges from the security deposit if the property is not vacated at the stated time. |
| The security bond (or part thereof) will be returned to the Client within 14 days after departure from the Property. |
| IV. Cancellations |
| Cancellation Policy (Only written notification can be accepted). |
| I. Cancellation more than 10 weeks prior to arrival: 0% of deposit refunded. |
| II. Cancellation within 10 weeks of arrival: 0% of full payments refunded. |
| Should Your French Holiday Ltd or the Owner re-book the cancelled dates, a refund will be made proportionate to any reduction in the rental rate. |
| It is essential client's effect holiday insurance cover to ensure losses on flights and accommodation are fully covered. |
| The owners reserve the right to modify or withdraw any booking due to circumstances beyond their control and cannot be liable for any loss, expense, inconvenience or claim arising there from. |
| Should the property become unavailable due to unforeseen circumstances and equivalent alternative accommodation cannot be offered, a full refund will be made. |
| V. Insurance |
| The Client is strongly recommended to arrange a comprehensive travel insurance policy, which includes cancellation cover and full cover for the party's personal belongings, public liability, etc., since these losses are not the responsibility of the Owners or Your French Holiday Ltd. The house must be kept locked at night and whenever unattended. |
| It is advised that the Client take additional breakdown and motor insurance if on a self-drive holiday. |
| VI. General |
| Neither 'Your French Holiday Ltd' or the Property Owner shall be held responsible for; |
| I. Any temporary defect or stoppage in the supply of public services to the property, or in respect of any equipment, machinery, or appliances in the property or garden. |
| II. Any loss, damage or injury, which is a result of adverse weather conditions, riot, war, strikes, or other matters beyond the owner's control. |
| III. Any loss, damage or inconvenience caused to or suffered by the client if the property is destroyed or substantially damaged before the start of, or during the rental period. |
| If the Client fails to notify 'Your French Holiday Ltd' or the Property Owner of any problems or dissatisfactions prior to departure from the property, it may affect the ability to investigate complaints and impact the way that any complaint is dealt with. |
| 'Your French Holiday Ltd' and the Property Owner accept no liability or responsibility whatsoever for any accident in its properties, their grounds or swimming pools. Children MUST be supervised at all times. |
| The Client is expected to act in a manner that would not cause unacceptable disturbance to residents in neighbouring properties. |
| Swimming Pools. 'Your French Holiday Ltd' has notified its Property Owners with swimming pools of the requirement to conform to legislation relating to making their pools safe. It is the Property Owner's responsibility for ensuring government regulations have been adhered to. |
| Accuracy of Property Descriptions and Pictures: |
| I. Great care is taken to provide accurate information on the property and general area in which it is located. However, there may be occasions when facilities, which are not under the control of 'Your French Holiday Ltd' or the Property Owner, may not be available. 'Your French Holiday Ltd' cannot accept any legal responsibility for the accuracy of any advertisement or any breach of contract on the Property Owner's part. Confirmation of the accuracy of information contained in adverts or given on the 'Your French Holiday Ltd' website is the sole responsibility of the client. |
| II. 'Your French Holiday Ltd' will endeavour to inform you of any such changes in advance, although these will not in themselves necessarily entitle you to cancel your booking without the usual penalties. |
| III. Where circumstances beyond the control 'Your French Holiday Ltd' or the Property Owner necessitate a change in holiday arrangements, you will be advised as soon as possible. |
| VII. Limitation of Liability: |
| I. In no event will 'Your French Holiday Ltd' be liable for any damages including, without limitation, any indirect, consequential, special, incidental or punitive damages arising out of, based on, or resulting from this agreement or the clients use of the 'Your French Holiday Ltd' service, even if 'Your French Holiday Ltd' has been advised of the possibility of such damages. These limitations and exclusions apply without regard to whether the damages arise from breach of contract, breach of warranty, strict liability, taught, negligence or any other cause of action, to the extent such exclusion and limitation are not prohibited by applicable law but the client is dissatisfied with the service or does not agree with any part of this agreement or has any other dispute or claim with or against 'Your French Holiday Ltd' with regard to this agreement or its service then the client's sole and exclusive remedy is to discontinue using the service. |